Privacy Policy

This Privacy Policy describes how NISORA collects and processes personal information through nisorausa.com and through related communications concerning our custom kitchen and architectural cabinetry services. In this policy, “NISORA,” “we,” “us,” and “our” refer to the business responsible for the website and the information described here.

By using the website or providing information to us, you acknowledge the practices described in this policy. If you do not agree, please do not provide personal information through the website.

Depending on how you interact with NISORA, we may collect:

• Contact information: your name, email address, phone number, mailing or project address, and preferred method of contact.
• Project information: project type, location, estimated timeline, budget range, design preferences, measurements, floor plans, photographs, inspiration images, cabinetry selections, and other details you choose to provide.
• Communication information: messages, consultation notes, appointment details, feedback, and records of our correspondence.
• Website and device information: IP address, browser and device type, approximate location, referring pages, pages viewed, interactions, cookie identifiers, and similar technical information.
• Professional information: company, role, and project relationship when you contact us as a contractor, architect, designer, developer, or other trade professional.

Please do not submit sensitive personal information that is unnecessary for a kitchen or cabinetry inquiry.

We collect information directly from you when you submit a form, request a consultation, communicate with our team, share project materials, or otherwise provide information to us.

We may also collect information automatically through cookies, pixels, analytics technologies, server logs, and similar tools. We may receive limited information from service providers, advertising platforms, social networks, referrals, contractors, designers, or other project participants, where permitted by law.

We may use personal information to:

• Respond to inquiries and schedule consultations.
• Understand your space, priorities, style, budget, and project requirements.
• Prepare, develop, and refine layouts, specifications, selections, proposals, and project communications.
• Coordinate approved cabinetry production, quality review, logistics, and organized delivery.
• Communicate with you and, when authorized, your contractor, installer, architect, designer, or other project representatives.
• Operate, maintain, secure, personalize, and improve the website and our services.
• Measure website performance and the effectiveness of our marketing.
• Send marketing communications where permitted, subject to your choices.
• Prevent fraud, protect rights and safety, enforce agreements, and comply with legal obligations.

We may disclose personal information as reasonably necessary to:

• Service providers: website hosting, cloud storage, communications, scheduling, analytics, advertising, security, professional services, and other vendors that support our operations.
• Project and fulfillment partners: approved manufacturers, fabricators, suppliers, logistics providers, and delivery partners involved in an inquiry or project.
• Your project team: contractors, installers, architects, designers, or representatives you authorize us to work with. NISORA does not provide installation.
• Legal and safety recipients: government authorities, courts, advisors, or other parties when required by law or reasonably necessary to protect rights, property, safety, and the integrity of our services.
• Business transactions: parties involved in a merger, financing, acquisition, reorganization, sale of assets, or similar transaction, subject to appropriate protections.

We do not sell personal information for money. Certain uses of advertising or analytics technologies may be treated as a “sale,” “sharing,” or targeted advertising under some state privacy laws.

Our website is hosted through Shopify. Shopify and other providers may process device, usage, and transaction-related information to provide, secure, analyze, and improve their services.

We and our partners may use cookies, pixels, local storage, and similar technologies for essential site functions, analytics, personalization, and advertising. Depending on the tools enabled on the website, these partners may include Shopify and services provided by companies such as Google, Meta, or TikTok.

You can control certain cookies through your browser and any consent or privacy controls displayed on our website. Blocking cookies may affect some website features. Where required by applicable law and supported by our systems, opt-out preference signals may also be processed.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, manage projects, maintain business and design records, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, and security obligations. Retention periods vary based on the type of information and the context in which it was collected.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system, transmission, or storage method can be guaranteed to be completely secure.

You may unsubscribe from marketing emails by using the unsubscribe option in the message. You may also adjust browser settings and use any cookie or privacy controls available on our website.

Depending on where you live and subject to applicable exceptions, you may have rights to request access to personal information, obtain a copy, correct inaccurate information, request deletion, restrict or object to certain processing, or withdraw consent. We may need to verify your identity and request details before responding. Authorized agents may submit requests where permitted by law, subject to verification.

We will not discriminate against you for exercising a privacy right provided by applicable law.

Our website and services are intended for adults seeking design and cabinetry services. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.

NISORA serves projects in the United States, and our website is operated from the United States. If you access the website from another country, your information may be transferred to, stored in, or processed in the United States and other locations where our service providers operate, subject to applicable legal requirements.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal obligations. The “Last updated” date identifies the latest revision. Where required, we will provide additional notice of material changes.